Why We Ask for ID: Even When We Know You
Why ID Is Required
Asking for ID helps us confirm we’re completing transactions for the right person—every time.
ID requirements apply to all members, regardless of how long they’ve been with us or how well we know them. This consistency helps:
Reduce errors
Prevent unauthorized access
Protect both members and staff
It’s not about mistrust. It’s about doing things the right way, every time.
Why Long-Time Members Are Still Asked for ID
We value long-standing relationships. Many of our tellers know members by name, story, and family.
But policies must be applied consistently to protect everyone. Asking for ID—even when we recognize you—helps ensure:
Fair treatment across all branches
Clear accountability for transactions
Protection from impersonation or misunderstandings
Consistency is what keeps personal service strong.
What Happens If You Don’t Have ID
If you arrive without ID, our team will walk through available options with you.
How ID Checks Help Prevent Fraud and Errors
ID verification helps reduce:
Incorrect deposits or withdrawals
Access by someone using another person’s information
It’s one of several layers that work together to help protect accounts and maintain accuracy.
Why This Policy Applies Everywhere
Applying the same ID process across all branches helps:
Keep service consistent
Support staff training
Reduce confusion for members
This consistency allows our team to focus on what matters most—serving you well.
We’re Here to Help
If you ever have questions about ID requirements or how to prepare for a visit, our team is happy to explain the process.
At Signet Federal Credit Union, we believe transparency builds trust—and a small extra step today helps prevent bigger issues tomorrow.
ID Requirements at the Teller Line: Frequently Asked Questions
Why does Signet ask for ID?
ID helps confirm we are completing transactions for the correct person. This added step helps reduce errors and prevent unauthorized access to accounts.
Why do I need to show ID if I’ve been a member for years?
Even when we know our members personally, ID requirements must be applied consistently. This helps ensure fairness, accuracy, and protection for everyone.
Is ID required for all transactions?
ID is commonly required for transactions such as deposits, withdrawals, and account access. Requirements may vary based on the type of transaction.
What types of ID are accepted?
A valid, government-issued photo ID is typically required. If you have questions about acceptable ID, our team can help clarify before your visit.
What happens if I don’t have my ID with me?
If ID cannot be provided, our team will explain available options based on the situation.
Does asking for ID mean something is wrong with my account?
No. Asking for ID does not mean there is a problem. It is a standard part of our process to help keep accounts accurate and protected.
Why is the ID policy the same at every branch?
Consistent policies across all branches help reduce confusion, support staff training, and ensure fair treatment for all members.
How does showing ID help prevent fraud or mistakes?
Verifying ID helps reduce the risk of incorrect transactions, unauthorized access, and errors that can be difficult to reverse.
Can someone else complete a transaction on my behalf?
Only authorized individuals listed on the account may complete transactions, and ID is required to verify authorization.
Who can I contact if I have questions about ID requirements?
You can contact your local Signet branch or speak with a team member before your visit. We’re always happy to help explain the process.