Mobile Banking

INFORMATION

Be mobile with Signet Federal Credit Union's mobile banking! Mobile banking allows you to perform balance inquiries, view transactions, pay bills, and transfer funds by utilizing your iPhone, Android, or web-enabled cell phone. 

Before Using Mobile Banking You Must First Enroll

To start the enrollment, simply log into your existing Online banking account and choose "Options" and then "Mobile Settings." Walk thru a few easy to follow steps and choose the accounts that you wish to manage via your mobile device.

For iPhone users: You will be able to use the Singet Federal Credit Union Mobile Banking App.  To find Signet Federal's mobile banking App, search for "Signet Federal" in the Apple App store and then choose the FREE app.  If you have already enrolled in mobile banking through Signet Online, you are now ready to start using your mobile banking app. 

 

  

 

 

 For Android users: You will be able to use the Singet Federal Credit Union Mobile Banking App.  To find Signet Federal's mobile banking App, search for "Signet Federal" in the Google Play store and then choose the FREE app.  If you have already enrolled in mobile banking through Signet Online, you are now ready to start using your mobile banking app. 

 

 

  

 

 

For other web-enabled smart phone users: Use your phone browser to navigate to https://www.airteller.com/signetfcu and bookmark for later.  Once you have enrolled in Mobile Banking through Signet Online, you will be able to login using this link.

Depending on the smart phone, there may be two different windows.  The first view is the simple view webpage, so simply click on “Login to Signet”.  The second view is the smart phone enhanced view, so to use it, you will need to click on “Classic View” near the bottom and then login on the next window.
 

 

Please read this important messagE

Your Mobile Banking login credentials are the same as your Signet Online. The Signet ID is your Home Banking Username and the Signet Access Code is your Home Banking Access code.   

ADVANTAGES

  • Access to all of your accounts anytime, anywhere
  • Make transfers
  • Pay Bills
  • Conduct account research 
  • Provides member with self-sufficiency
  • Seamless extension of Signet Online
  • Secure - Multifactor Authentication and other layers of security
  • Adapts to cell phone screen size
  • IT IS FREE!!!
What functions can I perform from my mobile device?

Signet Federal's Mobile Banking provides these functionalities: 

  • View transaction history 
  • View account balances 
  • Transfer funds between accounts 
  • Pay Bills
  • View Locations
What if I no longer want to be a mobile user?

Log in to your Internet Banking account at www.signetfcu.com Select Options > Mobile Settings > Deselect Enable web access...> Click Agree.

What happens if I lose my mobile device?

Since your account data is not stored on your mobile device, your information cannot be stolen. When you replace your device, simply edit your mobile settings and make any changes to the wireless provider and/or phone number.

What happens if I lose communication/signal during a transaction?

When you complete a transaction from your mobile device (transfer), check your accounts and re-submit any transaction that did not process.

What do I need to do if I get a new phone?

If you get a new phone but are using the same phone number and provider, no changes are necessary. If you switch your provider and/or phone number, log in to your Internet Banking account via the Internet and update your information on the  Options > Mobile Settings.

How can I search for a transaction?

You will only be able to view 15 days worth of transaction history on your mobile device. There is not a search feature. Click on the transaction for a description of the transaction.

Can I use any mobile device to access my accounts?

Yes. You can access your accounts via any mobile device that is web-enabled and allows secure SSL traffic.

When I try to enter an amount for a transfer, I can't enter any numbers, only letters. Why?

Check your phone's settings to make sure you don't have alpha-only enabled on the keypad.

What if I can't get my mobile device to work with Internet Banking?

There are a number of reasons why you may experience trouble accessing the mobile version of Internet Banking on your phone. To use the mobile version, your phone will need to meet the following minimum requirements: 

  1. You must first enroll through traditional Internet Banking before you can gain access. 
  2. Your mobile device must be web-enabled. 
  3. Your mobile network must allow secure SSL traffic. (You may need to contact your mobile provider.)

Signet Federal Credit Union is federally insured by the National Credit Union Administration. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. Membership is limited. NCUA now insures member accounts up to $250,000 - ncua.gov

Equal Housing LenderNCUA

Site Map